Appointment Reminders

  • 48h trigger checks calendar + confirmed sessions
  • Personalized reminder SMS and email are generated
  • Delivery + read status logged to dashboard

No-Show Follow-up

  • Session status marked no-show after grace window
  • Supportive follow-up message sent with rebooking link
  • Case flagged for therapist review next morning

Insurance Pre-fill

  • Coverage fields parsed from intake responses
  • Payer details mapped to claim form draft
  • Prepared packet queued for therapist approval

Automation Log