Appointment Reminders
- 48h trigger checks calendar + confirmed sessions
- Personalized reminder SMS and email are generated
- Delivery + read status logged to dashboard
No-Show Follow-up
- Session status marked no-show after grace window
- Supportive follow-up message sent with rebooking link
- Case flagged for therapist review next morning
Insurance Pre-fill
- Coverage fields parsed from intake responses
- Payer details mapped to claim form draft
- Prepared packet queued for therapist approval
Automation Log
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Reminder sent to Sarah M. โ 24h before appointment
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No-show follow-up sent to James K.
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Insurance pre-fill generated for Lena T. (CareFirst PPO)
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Intake confirmation sent to Priya S. with scheduling link
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Upcoming 48h reminder batch queued (3 clients)